Legal
Privacy Policy
Last updated: January 2025
Information We Collect
When you place an order or create an account, we collect your name, phone number, email address, and delivery address. We also collect basic usage data such as pages visited and items viewed to improve your experience.
How We Use Your Information
Your information is used solely to process and deliver your orders, send order updates and confirmations, respond to your queries, and improve our service. We do not sell or share your personal data with third parties for marketing purposes.
Payment Security
We do not store your card or mobile banking credentials. All payments are processed through secure, encrypted payment gateways. Cash on Delivery orders require no payment information at checkout.
Cookies
We use minimal cookies to keep your cart active and remember your preferences. We do not use tracking cookies for advertising. You can disable cookies in your browser settings, though this may affect some features.
Data Retention
We retain your order information for up to 2 years for customer service purposes. You may request deletion of your account and associated data at any time by contacting us.
Third-Party Services
We use trusted courier and payment partners to fulfil your orders. These partners process only the minimum data necessary to deliver your order and are bound by their own privacy policies.
Your Rights
You have the right to access, correct, or delete your personal data at any time. To make a request, contact us at nixbird.fashion@gmail.com and we will respond within 5 business days.
Contact
For any privacy-related concerns, reach us at nixbird.fashion@gmail.com or WhatsApp +880 1724-953889.